Business System Analyst 3

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. We have a longstanding commitment to Responsible Gaming (RG) that is engrained within our core business and the products we offer to customers and players worldwide. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Job Location

Warsaw. Travel may be required based on project needs.

Overview

The Delivery Business Analyst III defines, analyzes, and manages complex requirements for system delivery initiatives.

This senior individual contributor role produces delivery-ready documentation, supports cross-functional alignment, and ensures requirements remain clear, controlled, and traceable through implementation and handoff.

Primary Focus

• Define complex requirements across scope, integrations, reports, interfaces, configurations, and workflows.
• Own FRDs and supporting delivery artifacts for assigned requirement areas.
• Perform analysis, impact assessment, change control, and traceability.
• Ensure requirements are usable by delivery, testing, customer, and service teams.

Responsibilities

Advanced Requirements Elicitation and Analysis:

• Facilitate complex requirements discovery sessions where scope, stakeholder needs, or solution direction may be unclear.
• Elicit, analyze, validate, and document business, functional, and non-functional requirements across multiple workflows or system areas.
• Identify gaps, unresolved decisions, edge cases, exception flows, and downstream impacts before development begins.

Complex Requirements Documentation:

• Author and maintain FRDs and supplemental requirement packages with minimal rework.
• Document detailed business rules, configuration logic, workflows, interfaces, reports, data dependencies, acceptance criteria, and operational impacts.
• Ensure artifacts are complete, consistent, and easy to use.

Gap Analysis and Cross-System Impact Assessment:

• Compare customer needs, product capabilities, and project requirements to identify gaps.
• Assess impacts across functionality, integrations, reporting, configuration, operations, and handoff.
• Document customization needs, assumptions, risks, constraints, options, and decisions.
• Validate recommendations with Product, technical teams, QA, and project stakeholders.

Change Control and Traceability:

• Assess requirement changes for scope, schedule, cost, quality, testing, and operational impacts.
• Maintain traceability from approved requirements through design, development, testing, implementation, and handoff.
• Document baselines, revisions, approvals, and change rationale.

Testing, Validation, and Acceptance Criteria:

• Define clear acceptance criteria for complex requirements and business rules.
• Partner with QA to validate requirement coverage across test scenarios, test cases, defects, and UAT activities.
• Review defects to determine requirement gaps, clarification needs, or change control impacts.
• Support customer validation by explaining requirement intent, decisions, constraints, and solution behavior.

Delivery Documentation Quality and Handoff:

• Ensure final documentation reflects approved scope and delivered functionality.
• Support service transition with documentation of key requirements, configurations, open items, and known impacts.
• Contribute reusable examples, templates, and improvements to strengthen requirements consistency.

Qualifications

• Typically 5 to 8 years of business analysis, requirements management, systems delivery, or software implementation experience.
• Experience writing FRDs, SRS-style documentation, business rules, process flows, use cases, or equivalent delivery artifacts.
• Strong SDLC knowledge and experience supporting Agile, Waterfall, or hybrid delivery models.
• Advanced written communication skills with the ability to produce review-ready documentation.
• Experience with gap analysis, impact assessment, change control, and traceability.
• Ability to work independently with customers, Product, Engineering, QA, PMO, and Service stakeholders.

Preferred Qualifications

• Experience with requirements management and delivery tools such as Polarion, Jira or similar platforms.
• Experience on large-scale implementations, conversions, migrations, product rollouts, or regulated technology delivery programs.
• Strong background in business process modeling, interface/report requirements, configuration requirements, and formal baseline management.
• Familiarity with lottery, gaming, enterprise systems, or complex transaction-based platforms.

Core Competencies

• Requirements Craftsmanship: Produces structured, review-ready requirements for complex initiatives and business scopes.
• Complex Analysis: Identify gaps, impacts, dependencies, risks, and unresolved decisions across multiple workstreams and stakeholders.
• Documentation Quality: Creates high-quality, comprehensive documentation and project artifacts that can be confidently used by delivery, testing, customer, and service teams.
• Traceability and Control: Maintains requirements traceability, baselines, approvals, change rationale, and alignment with testing and delivery activities.
• Independent Judgment: Operates with a high degree of autonomy, resolving ambiguity, driving clarity, making sound decisions, and escalating appropriately when needed.

Success Measures

• Requirement packages are clear, complete, traceable, and accepted by key stakeholders.
• Gaps, edge cases, and downstream impacts are identified early and documented.
• Engineering and QA teams can build and validate solutions with minimal clarification cycles.
• Requirement changes include clear impact analysis, rationale, approvals, and traceability.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-JB1 #LI-Hybrid

This information reflects Brightstar Lottery’s good-faith estimate of compensation for this position at the time of publication. Actual compensation will be determined in accordance with the applicable collective agreement and internal compensation policies. Factors that we consider include, but are not limited to, role, career level, performance, skills, level of expertise, experience, location, market competitiveness, and internal equity. The estimated starting compensation range is 158.527,00 zł – 243.887,00 zł . The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Other Benefits Offered:

• Paid time off
• Health insurance, life insurance, and disability insurance
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Retirement benefits
• Additional benefits available depending on the seniority of the role

This position is governed by collective bargaining agreement, which regulates the main terms and conditions of employment, including minimum salary levels, classification, working hours, leave, and other employment rights.

Our hiring process is conducted in line with principles of pay transparency and equal pay. We do not request or rely on candidates’ salary history during the selection process.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.