Account Manager (Ocean&Air)

AsstrA is an ambitious team driven by excellence and passionate about logistics. Our skilled and competent employees operate across continents, with offices in the United States, Europe, the CIS countries, the Middle East and the Far East. We have offices in 24 countries and employ over
1 000 logistics professionals. With 30 years of experience and a strong reputation on the market, AsstrA provides logistics with a human touch through comprehensive solutions that encompass all modes of transport and additional services.

Key Responsibilities:

• Manage and further develop relationships with strategic and existing customers
• Drive organic growth within assigned accounts by identifying cross-selling and upselling opportunities
• Lead commercial activities throughout the entire customer lifecycle, from opportunity identification to contract implementation
• Prepare tailored business proposals and negotiate commercial agreements
• Coordinate and actively participate in RFQs, RFPs and tender processes
• Promote AsstrA’s logistics portfolio and value-added solutions to key customers
• Build and maintain long-term partnerships with decision-makers and stakeholders at various organizational levels
• Monitor account performance, profitability and revenue growth (GP & GPM%)
• Ensure high levels of customer satisfaction and service excellence
• Maintain accurate sales pipelines, customer records and reporting within CRM systems
• Collaborate closely with Operations, Finance, Quality, Legal and other internal stakeholders to deliver customer-focused solutions

Requirements:

• Minimum 5 -6 years of experience in Sales, Business Development or Account Management within freight forwarding, logistics or supply chain solutions
• At least 3 years of experience in a dedicated Key Account Management role
• Solid understanding of international freight forwarding and logistics services, including multimodal transport solutions
• Strong commercial awareness and proven negotiation skills
• Experience in preparing commercial offers, pricing strategies and managing tender processes
• Demonstrated ability to build, develop and retain long-term customer relationships
• Experience working with CRM systems and sales performance reporting
• Excellent communication, presentation and stakeholder management skills
• Native-level proficiency in Polish and professional proficiency in English; additional language skills are highly valued

We offer:

• Development in an international environment
• Onboarding program and mentor support
• Clear career path and evaluation system
• Training and English language courses
• Stable employment and remuneration commensurate with your commitment
• Additional day off on your birthday
• Referral program
• Team-building events and a friendly team atmosphere