AI Process Optimization Expert

We are looking for an AI Process Optimization Expert to drive the identification design and delivery of AI-enabled process improvements across our global Finance organization.

This role sits at the intersection of Finance IT and AI transformation acting as a key interface between business stakeholders and technical teams to translate operational challenges into scalable AI solutions. The position plays a critical role in advancing SGSs Finance27 strategy and broader AI adoption agenda.

YOUR MISSION

You will own the end-to-end lifecycle of AI-driven initiatives from identifying opportunities and defining use cases through to implementation tracking and value realizationensuring measurable impact on efficiency quality and scalability.

KEY RESPONSIBILITIES

1. AI Opportunity Identification & Pipeline

• Drive the identification and prioritization of AI use cases across Finance processes (OTC RTR PTP)
• Facilitate workshops with Global Process Owners FSS teams and IT to uncover high-value opportunities
• Maintain and continuously refine the AI opportunity pipeline aligned with Finance27 priorities

2. Use Case Definition & Scoping

• Translate business challenges into structured AI use case frameworks (problem data success metrics ROI)
• Define clear scope feasibility and implementation approach in collaboration with IT and AI teams
• Assess processes for AI readiness (data quality standardization automation potential)

3. Delivery & Project Coordination

• Lead coordination of AI pilots and implementations end-to-end (POCs deployment)
• Manage timelines dependencies risks and stakeholder alignment across Finance and IT
• Ensure solutions are aligned with business needs and integrate effectively into existing processes

4. Value Tracking & Reporting

• Track and report progress KPIs and realized benefits (efficiency gains cost savings quality improvements)
• Contribute to executive reporting and dashboards (e.g. Power BI tracking)
• Capture lessons learned and best practices to scale successful use cases

Qualifications :

• Bachelors degree in Business Finance IT or related field
• 35 years in process improvement transformation or project delivery
• Proven experience working across business IT environments
• Exposure to AI automation RPA or digital transformation initiatives
• Solid understanding of Finance processes (OTC RTR PTP)
• Experience in GBS / Shared Services / multinational environments is a strong plus

SKILLS

• Strong ability to translate business needs into structured actionable use cases
• Solid project coordination & stakeholder management
• Comfortable working with senior stakeholders and facilitating workshops
• Analytical mindset with focus on data KPIs and value realization
• Proficiency in Microsoft 365; Power BI is a plus

Additional Information :

WHY JOIN THIS ROLE

• Direct exposure to group-level Finance transformation (Finance27)
• Opportunity to work on high-visibility AI initiatives across multiple countries
• Role at the center of SGSs AI adoption and process optimization agenda
• Ability to shape how AI is leveraged at scale in a global organization

Why SGS

• Join a globally recognized and stable company a leader in the Testing Inspection and Certification (TIC) industry.
• Enjoy a flexible schedule and work model
• Access continuous learning opportunities through SGS University and Campus.
• Collaborate in a multinational environment with colleagues from various continents.
• Benefit from a comprehensive benefits platform.

Apply Now:
At SGS we are committed to fostering an open friendly and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn grow your expertise and fulfill your potential. Apply now to join our motivated and dynamic team!

Remote Work :

Yes

Employment Type :

Full-time

Experience: years
Vacancy: 1