Regional Customer Data Steward EMEA

GEA is one of the worlds largest systems suppliers for the food beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology components and comprehensive services. Used across diverse industries they enhance the sustainability and efficiency of production processes globally.

Responsibilities / Tasks

• Own and monitor customer master data quality for the assigned region for the NPE division
• Enforce GEA Group and divisional customer data standards policies and governance rules
• Execute and steer deduplication merging obsoletion and cleansing activities
• Support and coach local customer data stewards and build a regional steward community
• Act as escalation point for complex customer master data cases (e.g. duplicates unclear account hierarchies)
• Support SAP S/4HANA (MDGC) and CRM operations and ensure compliance with customer data workflows
• Support Transform360 data readiness including data quality monitoring and validation
• Provide transparency on data quality KPIs risks and improvement progress
• Perform testing of data related changesin CRM/MDG raise defects and provide concrete feedback to central product/process teams
• Document operating procedures/SOPs and work instructionsfor regional execution (request validation enrichment rules approvals escalation paths) and keep them current
• Collaborate daily with Sales Service Finance and Data Governance counterpartsto unblock requests and ensure smooth order to cash handoffs (e.g. correct addresses/VAT to prevent invoice rejections)

Your Profile / Qualifications

• Experience in master data management preferably customer master data
• Good understanding of SAP S/4HANA Customer Master and MDGC
• Experience with CRM preferably Sales & Service Cloud
• Experience in a B2B / industrial / projectbased business environment is a plus
• Strong analytical skills and ability to work across functions and regions
• Structured detailoriented and confident in enforcing standards in a matrix organization

Did we spark your interest
Then please click apply above to access our guided application process.

Employment Type : Full-Time
Experience: years
Vacancy: 1