Business Insights Analyst

The opportunity

CSS roles are created to provide tailored suite of services to consulting teams across competencies and regions within EY. Responsibilities include collaboration and service provision to Consulting leaders to manage their portfolio and practice operations more efficiently and effectively. The Business Insights Analyst works closely with business stakeholders to understand requirements, identify relevant information, and transform data into executive-ready insights and business stories. Responsibilities include supporting leadership decision-making through analysis, reporting, presentation development, and AI-enabled insight generation. The role requires collaboration with Consulting, Analytics, and AI teams to deliver high-quality business intelligence, reporting governance, and actionable recommendations. Strong analytical thinking, communication, storytelling, attention to detail, and stakeholder management skills are essential for success in this role.

Your key responsibilities

• Understand business needs and stakeholder objectives.
• Translate business questions into analytical use cases and solution concepts.
• Identify and gather relevant data from multiple internal sources.
• Collaborate with Analytics and AI teams to develop insight-driven solutions.
• Create business briefings, executive summaries, and client insights.
• Use GenAI-powered tools and dashboards to generate and maintain presentations and reports.
• Transform complex data into clear, actionable business narratives.
• Ensure quality, consistency, and governance of reporting outputs.

Skills and attributes for success

• Strong business and analytical thinking.
• Ability to connect information from multiple sources and identify meaningful insights.
• Excellent communication and storytelling skills.
• Ability to translate complex information into clear business messages.
• Proactive, ownership-driven mindset.
• Strong attention to detail.

To qualify for the role, you mut have

• 2+ years of experience in business analysis, consulting, analytics, or a related field.
• Experience gathering and interpreting business requirements.
• Strong PowerPoint and presentation development skills.
• Advanced skills in Excel and PowerBI.
• Experience preparing executive-level materials.
• Excellent English communication skills (C1/C2).

Ideally, you’ll also have

• Experience with AI, GenAI, Copilot, or analytics solutions.
• Knowledge of Azure, Fabric, or similar platforms.
• Experience supporting client-facing teams, sales, or account management.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world