Salesforce Specialist (remote)

Salary: €1,840 gross/month (before taxes), depending on your skills and experience.

Location: Warsaw, Poland (remote)

Schedule: part-time (approximately 50% capacity initially), with potential to grow into a larger or full-time position

We are Baltic Assist, an outsourcing company specializing in innovative remote career solutions. We provide exciting opportunities on a global level, fostering long-term cooperation between top talent and our partners. By cultivating a desirable environment, our people are empowered to excel and engage with a community of diverse professionals. With a commitment to efficiency and innovation, Baltic Assist aims to be the go-to choice for those seeking rewarding careers.

We are currently looking for a Salesforce Specialist to join one of our international partners. This is an exciting opportunity for a hands-on Salesforce professional who enjoys combining administration, automation, development, integrations, and user support while taking ownership of a growing Salesforce environment.

What you'll be doing

As a Salesforce Specialist, you'll take ownership of the company's Salesforce environment, helping to bring more Salesforce expertise in-house and reduce reliance on external partners. You'll support users, implement system improvements, build automations, manage integrations, and ensure Salesforce continues to meet the evolving needs of the business. This is a hands-on role with the opportunity to expand into broader IT responsibilities over time.

How you’ll spend your day

• Administer and maintain the Salesforce environment.
• Configure Salesforce to support business processes and operational needs.
• Build, optimize, and maintain Salesforce Flows and automation solutions.
• Manage reports, dashboards, permissions, fields, page layouts, and CRM workflows.
• Support Salesforce users by troubleshooting issues and providing day-to-day guidance.
• Implement system enhancements, customizations, and process improvements.
• Support and further develop Salesforce Field Service functionality.
• Manage and maintain integrations between Salesforce and other business systems.
• Work closely with external Salesforce partners while gradually taking ownership of selected areas internally.
• Collaborate with business stakeholders to gather requirements and translate them into practical solutions.

You'll be successful if you have

• Strong Salesforce administration and configuration experience.
• Experience building and maintaining Salesforce Flows and automations.
• Experience with Salesforce development and customization.
• Experience supporting users and troubleshooting system issues.
• Experience working with reports, dashboards, permissions, fields, layouts, and CRM workflows.
• Understanding of Salesforce Field Service.
• Experience with system integrations.
• Ability to independently implement changes and improvements.
• Strong general IT understanding.
• Strong English communication skills.

Nice to have

• Experience with Salesforce Sales Cloud.
• Experience with MuleSoft.
• Experience with ERP or finance system integrations.
• Knowledge of Python, PHP, C#, Flutter, JavaScript, or SQL.

What we offer

• Opportunity to take ownership of a business-critical Salesforce environment.
• High level of autonomy and influence over platform development and improvements.
• Direct collaboration with the Head of IT and key stakeholders.
• The chance to make a visible impact by bringing Salesforce expertise in-house.
• Opportunity for the role to grow in scope and responsibility over time.
• Long-term career development opportunities within a growing international business.
• Supportive, collaborative, and entrepreneurial company culture.

At Baltic Assist, we believe that the strength of our team lies in the diversity of our backgrounds and perspectives. We are fully committed to promoting equal opportunities at every stage of our recruitment and selection processes. Recruitment at Baltic Assist is based solely on individual merit, qualifications, and professional competence. Our shortlisting, interviewing, and selection practices are conducted without discrimination on the grounds of gender identity or expression, sexual orientation, marital or civil partnership status, race, nationality, ethnic origin, religion or beliefs, age, veteran status, disability, medical condition, pregnancy or parental status, trade union membership, or any other protected characteristics.

By applying to this position, candidates acknowledge and consent that any information provided during the application process or available on the communication channels through which they were contacted (e.g.,