Customer Advisor - English/French - part time (m/k/os.)

Ready for a Challenge

All about the role - Live Operations Customer Advisor - English/French - part time

• Great teammate, willing to share and adopt ideas and best practice with professionalism and respect
• Tracking deliveries on our platform to help maximise delivery times;
• Following the automatic order distribution system;
• Communicate via chat or phone with couriers and/or in exceptional situations the customer.

Can you deliver Here are the skills and experience we’re looking for:

• Passionate about delivering service excellence and achieving satisfaction
• Excellent written and verbal communication skills in both English and French
• Effective communicator with an eye for detail and a resilient approach
• Competent PC user with the ability to multitask/toggle between multiple systems with ease
• Able to multitask and prioritise;
• Embraces ownership, accountability and challenge with determination and positivity for our couriers

Here is our offer

• Competitive salary and language allowance if applicable
• Strong focus on personal development (workshops / training
• A full-time employment contract from day one
• Lunch card - Takeaway Pay - meal allowance to order food via Pyszne.pl
• The possibility to work in a hybrid model (3 days from office, 2 days from home) (our office is located in Wrocław, Powstańców Śląskich 9 - MidPoint 71).
• A healthy lifestyle - subsidized sports card and private medical care
• Full support in your new role, including internal employee training, company laptop
• In-office perks - fresh fruit, billiards, mini-golf, and ping-pong:
• Variety in your work and a fantastic, informal work atmosphere;
• A challenging environment that will stimulate you to grow as a professional;
• Being part of an ambitious, growing team;

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

Visit our careers page, where you’ll find employee stories, blogs, podcasts, and lots of other exciting information.

Did someone say work at Pyszne.pl?

Apply now!

#LI-NA1