Travel Advisor for Nordic Premium Airline SAS with Danish

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.

• Advise partners on flights, products, online services, payment methods, membership programs etc.

• Help in purchasing airline tickets and handling different payment methods.

• Support customers with travel difficulties.

• Assist passengers via calls /chat.

• Foster enduring relationships with customers for building trust.

Our requirements:

• Fluent in written and spoken Danish (C1 level) and English (B2 level).

• Naturally helpful and collaborative spirit.

• Enthusiastic, patient, and open-minded.

• Active listener and able to communicate clearly and with ease.

• Sharp eye for accuracy and precision.

• Highly organized.

• Available to work from our office in Warsaw.

What we offer:

• Work for the largest, well-known Nordic 5-star airline - SAS.

• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.

• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.

• Embrace an international and diverse work environment that broadens your horizons.

• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

• Work in a modern office located in the heart of Warsaw.

• Salary: 11 000 PLN gross/month