IT Support Engineer

• Provide technical support to ensure the smooth operation of IT systems and infrastructure.
• Diagnose and resolve technical issues, ensuring minimal disruption to business processes.
• Install, configure, and maintain hardware, software, and network systems.
• Monitor system performance and ensure the security of IT systems.
• Collaborate with internal teams to understand IT requirements and provide solutions.
• Maintain accurate documentation for IT systems, processes, and procedures.
• Assist in deploying and updating company-wide software and applications.
• Provide training and support to end-users as required.

Work closely with infrastructure, security, and application teamsProvide high-quality on-site and remote IT support to end users

• 2-5 years of experience in IT support or a similar end-user facing role
• Solid hands-on experience with Windows 10/11 and the Microsoft 365 suite
• Exposure to endpoint management tools such as Microsoft Intune and identity platforms like Active Directory / Entra ID
• A basic understanding of networking fundamentals (VPN, Wi-Fi, DNS, DHCP)
• Experience working with ticketing or ITSM tools (e.g., ServiceNow, FreshService, or similar)

• private medical care
• Multisport sports card
• language courses (German, English, Spanish; group classes at the company's office)
• Social Benefits Fund (holiday allowance, seasonal bonuses, meal subsidies)
• co-financing for glasses
• accident insurance (fully covered)
• group life insurance
• long-service awards
• employee referral bonus