Talent.com
ArcelorMittal
Customer Service Representative with FrenchArcelorMittal • Kraków, Woj. Malopolskie, Poland
Customer Service Representative with French

Customer Service Representative with French

ArcelorMittal • Kraków, Woj. Malopolskie, Poland
Ponad 30 dni temu
Opis pracy

Responsibilities

  • Act as the main contact for customers and manage daily communication.
  • Manage the full order cycle from order entry to delivery in SAP.
  • Monitor orders, shipments, stock levels, and delivery performance.
  • Handle order deviations, urgent requests, and service issues.
  • Cooperate with sales, supply chain, and production teams.
  • Monitor customer credit limits and report risks or disputes.
  • Proactively anticipate customer needs and prevent service issues.

Requirements

  • Experience in customer service, logistics, or order management.
  • Good knowledge of SAP and MS Office tools (especially Excel).
  • Strong organizational and problem-solving skills.
  • Customer-oriented mindset and attention to detail.
  • Fluent in English and French.
  • Ability to work in a fast-paced environment and manage priorities.
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Customer Service Representative with French • Kraków, Woj. Malopolskie, Poland

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