Global E-Commerce Operations Specialist
We are looking for a Global E-Commerce Operations Specialist to join our growing DTC team. In this role, you will be at the heart of our e-commerce operations — driving commercial performance, owning analytics, and collaborating across functions to deliver outstanding results on a global scale.
The Team You Will Be Part Of
You will work closely with our DTC team, acting as the primary operational point of contact across Marketing, Engineering, Planning, , Supply Chain, DTC Operations and Customer Service. Your work will directly shape the performance of our global E-Commerce platform.
Your Contribution Is Appreciated, and You Will:
Commercial & Operations (50%)
- Deliver commercial and operational initiatives to support business growth across each region
- Continuously optimize and improve the end-to-end performance of the E-Commerce platform
- Serve as the primary operational point of contact within the DTC team, liaising with Marketing, Engineering, Planning, , Supply Chain, DTC Operations and Customer Service
Business Analytics & Demand Generation (50%)
- Own all E-Commerce analytics and metrics, ensuring data accuracy and actionable insights
- Manage global E-Commerce campaigns — ensuring agreed activities are executed, the calendar of events is kept up to date, and all relevant stakeholders are briefed
To Perform Well in This Role, You Will Have:
Essential
- Bachelor's degree in Economics, Business Administration, Statistics, Finance, or a related field, with relevant work experience
- Strong organizational skills with the ability to manage multiple tasks and meet deadlines across various ongoing projects
- Advanced proficiency in Microsoft Office programs
- Excellent communication skills to effectively interact with a diverse group of business stakeholders
- Ability to work both independently and collaboratively as part of a cross-functional team
Desirable
- Operational and technical knowledge in a DTC business environment
- Familiarity with business intelligence software such as Power BI, Qlik, Tableau, or similar
- Experience working within an agile framework, including managing backlogs and product ownership
- MA or MBA in a related field
- Experience with Salesforce or similar E-Commerce platforms
- Understanding of the DTC vertical and its relationship with other sales channels within the business
The Offer
- A full pay package, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan
- An environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practices
- On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally
- Wide variety of projects and tasks, innovative goals, and freedom to plan and execute them professionally
- Flexible working conditions – hybrid or remote work model within Poland
- Possibility to work in a modern office in the centre of Warsaw
Join the GN family, a global company with a rich history and a Scandinavian work culture that values inclusion and operates on a flat structure, where everyone's voice matters.
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