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Patrique Mercier Recruitment By Nellie
Polish Speaking Customer Service Agent - Work In Sofia - Fully Paid RelocationPatrique Mercier Recruitment By Nellie • Warsaw, Masovian Voivodeship, PL
Polish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Polish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment By Nellie • Warsaw, Masovian Voivodeship, PL
Ponad 30 dni temu
Typ pracy
  • Zdalna
  • Quick Apply
Opis pracy

Patrique Mercier Recruitment FR is excited to offer an exceptional opportunity for a Polish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role includes a fully paid relocation package, providing an ideal chance for passionate customer service professionals eager to advance their careers while experiencing a new culture.


Responsibilities

  • Provide high-quality customer service to Polish-speaking customers across multiple communication channels such as phone, email, and chat.
  • Assist customers with inquiries related to products, orders, returns, and general support.
  • Efficiently resolve customer issues and complaints to ensure satisfaction.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with other teams to improve processes and enhance the customer experience.
  • Engage in continuous learning to increase product knowledge and customer service skills.

Requirements

  • Fluency in Polish and English, both written and spoken.
  • Previous experience in customer service roles, preferably in a related industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-oriented mindset.
  • Proficiency in customer service software and Microsoft Office applications.
  • Highly organized and detail-oriented.
  • Willingness to relocate to Sofia with all relocation expenses fully covered.

Benefits

  • Comprehensive training fully covered
  • Secure employment along with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Access to over 50 benefits and services tailored to your needs
  • A welcoming international workplace culture
  • Ongoing support and learning opportunities
  • 1500 euro singing bonus
  • Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live
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Polish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation • Warsaw, Masovian Voivodeship, PL

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