Lead Consultant / Project Manager - Quality Cloud

The Role

Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market?
We are looking for a senior, self-motivated Lead Consultant to join our Professional Services team. You'll be at the forefront of our mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery.
You'll leverage your existing background in Life Sciences software implementation and program/project management while innovating and developing novel approaches to project delivery. You’ll be responsible for empowering enterprise companies with best-of-breed cloud-based technology.

What You'll Do

• Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite
• Manage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting
• Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders
• Oversee customer release management programs and IT operations for Veeva Quality Cloud suite
• Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
• Mentor project teams and junior consultants within the Quality Services organization
• Guide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement

Requirements

• 8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projects
• Experience leading large-scale Enterprise projects
• Proven ability to work both independently and in teams in a fast-paced environment
• Experience in assembling, planning, resourcing, budgeting, and leading project teams
• Experience designing and executing on effective project governance models for large enterprises
• Strong technical affinity and/or hands-on experience with software implementation
• Excellent verbal and written communication skills and the ability to engage with senior/executive-level stakeholders
• Good understanding of SaaS and GxP principles
• Ability to travel 25-50%; easy access to an airport
• Must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position

Nice to Have

• Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocs
• Experience in the Life Sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces
• PMP, Prince2, or Agile Scrum Master certification
• Experience with Agile methodology and/or ACP Certification
• Change management experience
• Experience with PMO organizations

Compensation

• 240,000 - 380,000 PLN

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