Middle Office Supervisor

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Job Description

Middle Office Team

The HedgeServ Middle Office department has close links with our Dublin, New York and Sydney office. Due to the explosive growth we have experienced in Krakow, we are now looking to develop our Middle Office presence locally. The successful candidate will have an opportunity to join our team at a very early stage and play a key role in this growth and development. The new Middle Office team will work closely with the Dublin department and focus on our large and growing client base, projects and initiatives along with exposure to Hedge Fund Middle Office Space.

Key Responsibilities

• Confirm the trade and cash details of trades in the market

• Confirm and process the cash settlement of Resets, Option Premiums and Net cash figures

• Ensure the accuracy of all trade bookings, end of day pricing, and client deliverables

• Effectively communicate with clients assisting with all systems and trade related queries

• Work closely with the various middle office, NAV, IT, risk, and investor service teams

• Institute innovative technological solutions to alleviate client concerns in conjunction with our business development team

Job Requirements for the role

Education:

• Completed bachelor’s degree in business, accounting or finance

Experience:

• 3-5 years’ of experience within a high demand fast paced work environment including experience in the Middle Office Space, boasting of a strong product knowledge across all OTC and Listed products.

• The candidate must be able to interact with different market stakeholders to resolve position and cash breaks in a timely fashion

• Strong Excel skills with problem solving ability

Personal skills:

• Ability to multi-task and succeed in a results oriented high pressure environment with an understanding of the need for 100% accuracy

• Desire to learn and embrace new technology

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• 🏥 LuxMed Premium Package for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care)

• 🛡️Life insurance and travel insurance, so you can feel safe in any situation

• 🎁 MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or a Multisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland)

• 💬 Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you!

• 🏠 Remote, hybrid or office-based work options

• 🎓 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB

• 🧠 Technical workshops and soft skills training – we’ll provide on-the-job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals

• 🎉 Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you

• 💻 Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us