Customer Technical Support Specialist with German
ConcentrixDąbrowa Górnicza, Górnośląsko-Zagłębiowska Metropolia, Polska3 dni temu
Opis pracyFluency in German (C1 level). English proficiency (B2 level). Strong communication and interpersonal skills. Willingness to acquire new knowledge and skills. Technical knowledge is optional; training will be provided. Full‑time employment contract. Base salary of 7,500 PLN gross. Work hours : 08 : 00–18 : 00, Monday–Friday. Fully paid 5‑week training program with a dedicated mentor. Modern office in Global Office Park, Katowice. Benefits package : private medical care (LuxMed), MyBenefit cafeteria, life insurance, language training. Fast career advancement opportunities for top performers.
Customer Technical Support Specialist – German
We are looking for a customer technical support specialist who will be the primary point of contact for our German‑speaking customers. The role focuses on troubleshooting, training, and building relationships.
Responsibilities
- Handle calls and emails to resolve technical issues.
- Apply technical expertise to solve problems quickly.
- Accurately enter data to maintain system integrity.
- Build long‑lasting, trustworthy relationships with customers through professional communication.
Requirements
Benefits and Compensation
Seniority level
Associate
Employment type
Full‑time
Job function
Customer Service
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