Technical Support Specialist with German

Job Description

Location : Katowice, Zabrska 19 – Global Office Park

Contract type : Full-time employment

Working hours : Monday to Friday, 10 : 00 AM – 7 : 00 PM (no weekend shifts)

Salary : 7,500 PLN gross / month

Work calendar : According to the German calendar

About the role

We are looking for a Customer Technical Support Specialist fluent in German to join our international team in Katowice. You will be the main point of contact for our German-speaking customers, providing professional technical assistance and ensuring a high level of customer satisfaction.

Key responsibilities

• Customer support : Handle calls and emails, assisting customers in resolving technical issues.
• Problem-solving : Use your technical understanding and analytical mindset to deliver quick and effective solutions.
• Data entry : Ensure accuracy and attention to detail when inputting data into internal systems.
• Relationship building : Develop and maintain trustworthy, long-term relationships with customers through professional and empathetic communication.

Requirements

Offer

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Requirements

German