Position name :
Banking & Cards Team Leader with German
Budget : 14,000-17,000 zł gross (UoP)
Location : Warsaw, hybrid work ( 2-3 days a week from office)
Main focus :
Candidates with German +TL experience in Banking / AML domain
About the
jobBanking & Cards Team leader will manage / perform specific transactions in connection with client's business activities and support the team & the team manager to meet the expected operational KPIs. Providing an effective service on behalf of companies to client's legal and statutory requirements, agreed company processes and Service Level Agreemen
Your attitudes we va
lue : 7+ years of relevant experienceProficiencyin Ger
man lang
uagePreferably related financial educationGood knowledge of MS Office tools (Word, Excel and PowerPoint)Knowledge of the used business systems and capabilities desirableBasic knowledge and experience of working with back-office banking processesAttention to details,Flexible with rotation between teams / markets and shift time if necessaryYour daily t
asks : Handling daily volume / target of transactionsResolving customer queries via e-mail orphoneAdhering to standard operating procedures / training manuals while executing thetaskEnsuring compliance on the quality of deliverablesWhenever it is a process update / change, ensuring that is incorporated in SOP with appropriate change management processEffectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshoreteamsParticipate in Risk Assessments and Audit reviewsProactively manage client expectations wherever neededEscalate / flag issues appropriately as and when needed to the Manager. Timely initiate the EFMA to the ManagerDomain sp
ecificUnderstanding of end to end processcycleActivities may also include but not limited to, processing Private & Public Garnishments / Insolvencies / Garnishment Prosecution / Court Orders, handling P-Account requests, creating Payouts transactions, approving Evaluees, Account management of Deceased Customers & Customers under Care, Power of Attorney requests, Bank enquiries, Schufa enquiries, Account Switching requests etc. , any other back office operationsWhat do we
offer?Competitive salary with annual salary reviews.Hybridworking model (2 days in the office, 3 days remote per
week).Opportunity to use foreign languages and the newest technologies on a dailybasis.Indefinite period employment contract after probationperiod.Access to MyB
enefit platform where you can choose from a variety of benefits (Sport, Tourism, Culture, Recreatio
n etc).Sport'scard (Mul
ti
sport).Private medical care for you and yourfamily.Private life insurance.Access to wide range of learning & development platforms.Discounted theatre tickets.Work in a multicultural environment.
