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Banking & Cards Team Leader with German

Banking & Cards Team Leader with German

The Adecco GroupWarszawa, Województwo mazowieckie, Polska
5 days ago
Job description

Position name :

Banking & Cards Team Leader with German

Budget : 14,000-17,000 zł gross (UoP)

Location : Warsaw, hybrid work ( 2-3 days a week from office)

Main focus :

Candidates with German +TL experience in Banking / AML domain

About the

jobBanking & Cards Team leader will manage / perform specific transactions in connection with client's business activities and support the team & the team manager to meet the expected operational KPIs. Providing an effective service on behalf of companies to client's legal and statutory requirements, agreed company processes and Service Level Agreemen

  • ts.

Your attitudes we va

  • lue : 7+ years of relevant experi
  • enceProficiency
  • in Ger

    man lang

  • uagePreferably related financial educa
  • tionGood knowledge of MS Office tools (Word, Excel and PowerPo
  • int)Knowledge of the used business systems and capabilities desir
  • ableBasic knowledge and experience of working with back-office banking proce
  • ssesAttention to deta
  • ils,Flexible with rotation between teams / markets and shift time if neces
  • sary
  • Your daily t

  • asks : Handling daily volume / target of transac
  • tionsResolving customer queries via e-mail or
  • phoneAdhering to standard operating procedures / training manuals while executing the
  • taskEnsuring compliance on the quality of deliver
  • ablesWhenever it is a process update / change, ensuring that is incorporated in SOP with appropriate change management pr
  • ocessEffectively and timely communicating issues among internal and external stakeholders, building up constructive relationships with offshore
  • teamsParticipate in Risk Assessments and Audit re
  • viewsProactively manage client expectations wherever n
  • eededEscalate / flag issues appropriately as and when needed to the Manager. Timely initiate the EFMA to the Ma
  • nager
  • Domain sp

  • ecificUnderstanding of end to end process
  • cycleActivities may also include but not limited to, processing Private & Public Garnishments / Insolvencies / Garnishment Prosecution / Court Orders, handling P-Account requests, creating Payouts transactions, approving Evaluees, Account management of Deceased Customers & Customers under Care, Power of Attorney requests, Bank enquiries, Schufa enquiries, Account Switching requests etc. , any other back office oper
  • ations
  • What do we

  • offer?Competitive salary with annual salary r
  • eviews.Hybrid
  • working model (2 days in the office, 3 days remote per

  • week).Opportunity to use foreign languages and the newest technologies on a daily
  • basis.Indefinite period employment contract after probation
  • period.Acc
  • ess to MyB

    enefit platform where you can choose from a variety of benefits (Sport, Tourism, Culture, Recreatio

  • n etc).Sport's
  • card (Mul

    ti

  • sport).Private medical care for you and your
  • family.Private life ins
  • urance.Access to wide range of learning & development pla
  • tforms.Discounted theatre t
  • ickets.Work in a multicultural envir
  • onment.

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    Team Leader • Warszawa, Województwo mazowieckie, Polska

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