Talent.com
Ta oferta pracy nie jest dostępna w Twoim kraju.
Customer Advisor Danish or Norwegian, Warsaw Poland

Customer Advisor Danish or Norwegian, Warsaw Poland

Cross Border TalentsWarsaw, Masovian Voivodeship, PL
Ponad 30 dni temu
Typ pracy
  • Quick Apply
Opis pracy

Tasks :

  • Perform inbound calls, chats in Danish
  • Advise partners on flights, products, prices, fares, rules, and online services contributing to the

success of our client.

  • Change the reservation both in time and destination, change of personal data
  • Handle special service requests (wheelchairs, special assistance, animals)
  • Deal with cancellation and refund of tickets
  • Help in purchasing airline tickets and handling different payment methods.
  • Support customers with travel difficulties.

    • Requirements

    Requirements :

  • Danish - C1 (both spoken and written)
  • English – B2
  • Excellent technical skills (MS Office, Browsers, general computer skills)
  • Positive energy, enjoy communicating with customers and colleagues
  • Previous experience in Customer service, digital service platforms and CRM tools is an

    • advantage

    Benefits

    What do we offer you?

  • Work for the largest, well-known Nordic 5-star airline - SAS
  • Fully paid 2-month training program, combining "learning by doing" with the support of a

    • dedicated training buddy.

  • Training in English (Mon-Fri : 8 : 00-16 : 30), after 3 months you will be upskilled and divided

    • into different departments

  • Salary : 9550 PLN gross
  • Employment contract for full time (1st contract – 3 months, after probation period, we extend

    • the contract to fixed-term according to business needs and Employee’s performance)

  • Shift work : 5 days a week, Monday - Friday 07 : 00 - 19 : 00, Saturday - Sunday 09 : 00 - 18 : 00

    • twice a month working Saturdays & Sundays.

  • Private medical care (Luxmed)
  • Group insurance program, sports, and leisure program
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your

    • skills and potential.

  • Training and development programs.
  • A very dynamic and international work environment with plenty of career opportunities.
  • Social activities, events, and celebrations.
  • Multinational environment.
    • Utwórz powiadomienie o ofertach pracy dla tego wyszukiwania

    Customer Advisor • Warsaw, Masovian Voivodeship, PL