EU Warehouse Director

Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic

See us at  careers.lovisa.com

Role :

The role is strategic in nature and provides leadership to the teams in the EU region. Its focus falls in 5 main strategic priorities.

• Awesome Place to Work – RESPECT, TRUST & INTEGRITY
• Ensure staff engagement to be above 95%. Take Lovisa staff engagement to a new level.
• Ensure critical risk are mitigated. Be obsessive over safety.
• Enhance talent, development, and staff mobility. Redefine Diversity & inclusivity in our workplaces.
• Relentlessly Challenge Cost – ACCOUNTABILITY & COSTS

Manage cost line in accordance with budgets

Customers are our stakeholders; retail, property, marketing, piercing, and ecom.

Establish best in class B2C processes within our DCs.

Elevate LEAN Boards to ensure service and cost control is visualised.

On a Tactical Level, the role will also have oversight on the following.

ADMINISTRATION :

About you :

Experience in Supply Chain and Operations Management : Proven experience in managing warehouse operations, logistics, and supply chain processes, particularly in a multi-regional or global context. Experience in the fashion or retail industry is a plus.

Leadership and Team Management : Strong leadership skills with the ability to manage, inspire, and develop teams across multiple locations. Experience in leading cross-functional teams to meet performance goals and foster a collaborative environment.

Continuous Improvement Expertise : In-depth understanding of continuous improvement methodologies (such as LEAN, Six Sigma, or Kaizen) with the ability to implement these practices to optimize processes, reduce costs, and increase operational efficiency.

Cost Management & Budgeting : Proven track record in managing cost lines, budgets, and financial forecasting, with an ability to drive cost-saving initiatives while maintaining high service levels and operational standards.

Strategic Thinking & Problem Solving : Ability to think strategically and tackle complex challenges, while balancing operational and financial goals. Strong analytical skills to identify issues, develop solutions, and make data-driven decisions.

Supply Chain Software & ERP Systems : Proficiency with warehouse management systems (WMS), Enterprise Resource Planning (ERP) software, and tools like Microsoft Office Suite (including MS Teams). Familiarity with Futura Retail Systems , UKG Time Management , and Preceda Payroll is an advantage.

Customer Service & Stakeholder Management : Strong communication skills to engage with key stakeholders, including retail, property, marketing, and e-commerce teams. Proven ability to deliver excellent customer service and optimize internal communication to improve product flow and fulfillment efficiency.

Change Management : Experience in driving change programs and leading initiatives that challenge the status quo. Ability to identify areas for improvement, initiate projects, and drive transformation across the supply chain.

Safety & Compliance Knowledge : Comprehensive understanding of warehouse safety protocols, industry regulations, and best practices. Demonstrated ability to ensure compliance with safety policies and create a safe working environment for all team members.

Multinational Coordination : Experience working across multiple time zones and regions (EU, APAC, Americas). Ability to manage and influence teams in different countries, handling challenges related to cultural differences and regional operations.

Project Management : Strong project management skills, including experience in planning, executing, and overseeing complex projects, especially in supply chain, logistics, or warehouse management.

Communication & Negotiation Skills : Exceptional verbal and written communication skills, with the ability to communicate clearly and effectively with internal teams, 3PL providers, suppliers, and other business stakeholders. Ability to negotiate effectively, especially in supplier contracts and 3PL agreements.

Innovation & Technology : Familiarity with the latest technologies in logistics and warehouse automation. Experience in utilizing technology to improve efficiency, accuracy, and customer service in warehouse operations.

Adaptability & Flexibility : Ability to thrive in a fast-paced, ever-changing environment, managing competing priorities while ensuring business continuity and operational excellence.

Fluency in English : Excellent command of the English language, both written and spoken. Additional languages (particularly in European regions) would be advantageous.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.