Polish Technical Solutions Consultant - Sofia

Technical Solutions Consultant Polish & English

Bridge the gap between people and technology.

You're not just solving problems you're decoding them, translating them, and delivering solutions that actually work.

We're looking for a Polish- speaking Technical Solutions Consultant to support users of a globally recognized tech brand. This is the role for someone who understands that behind every technical issue is a human who just wants things to work.

Whether it's assisting with hardware setup, connectivity issues, or software guidance, you'll be the go-to expert calm under pressure, clear in communication, and committed to getting it right.

What You'll Be Doing :

Deliver expert technical assistance to users in Polish and English

Guide customers through diagnostics, troubleshooting, and practical solutions

Translate tech jargon into human language no guesswork, no confusion

Escalate complex cases to specialist teams with accuracy and urgency

Document solutions and contribute to process improvement along the way

What We're Looking For :

Fluency in Polish (C1 / C2) and English (B2 or higher)

Previous experience in technical support, IT helpdesk, or customer engineering

Comfortable with hardware, software, connectivity issues or eager to learn fast

Structured thinking, clear communication, and a service-first mindset

You enjoy making technology feel easy, even when its not

What's In It For You :

Relocation package available for international hires

Professional training and full onboarding we set you up for success

Multicultural team, modern tools, and a respectful workplace culture

A role where your input actually matters and your solutions are seen

If you're ready to be more than just a support agent to be a real problem-solver, communicator, and trusted voice wed love to hear from you.

Apply now and start making tech feel personal.