Enterprise Customer Success Manager (US&Canada)

Overview

Enterprise Customer Success Manager (US&Canada) is a role for candidates based in Poland supporting the US & Canada market. Availability to work a shifted schedule from 1 : 00 p.m. to 10 : 00 p.m. local time is required to ensure effective cross-regional collaboration.

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We’re recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. With our record-setting pace of growth, we’re growing rapidly and looking for dynamic and ambitious Enterprise Customer Success Manager to join us in driving the future of business technology.

We’re growing rapidly and are excited to welcome candidates based in Poland to support our US & Canada market.

Responsibilities

• Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
• Collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;
• Developing and maintaining trusted relationships with key partners and their customers;
• Driving customer retention and renewals by building strong relationships;
• Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.

Candidate Expectations

What To Expect From Us

#J-18808-Ljbffr