Customer Advisor (Norwegian Speakers) Office Based – Warszawa, Poland
SpotOn TAWarszawa, Województwo mazowieckie, Polska15 days ago
Job descriptionThis Job Opportunity is only offered for candidates living and eligible to work in Poland. The first point of contact for the customer, responding to the various incoming requests, and solving emerging issues through Phone, Email and Chat. Handling customer complaints. Helping customers with flight reservations, itinerary changes, baggage concerns, etc. Participating in the improvement of service quality and customer satisfaction by providing additional insights on how to improve them. Recognizing customer needs. Building a good relationship with the customer while improving customer satisfaction. Participation in specialized training. Understanding customer needs and assisting to solve the issue faced. Fluency in Norwegian language, C1 level or higher. Fluency in English language, B2 level or higher to effectively liaise with the stakeholders of the region. Attention to detail and problem-solving. Previous Customer Service experience – is a plus. Skills for efficient navigation of the internet and MS Office applications. Personnel culture and a positive attitude. Communicative, speaks and / or writes well and gets your ideas across to others easily. Interpreter, looks at things and makes sense of them, figures what is needed and how to fulfil it. Confident, pleasant, energetic, helpful, trustworthy. Efficient, performs tasks in the fastest and simplest ways that they can be done. Organized and punctual, puts things in order so that they run smoothly and are always on time. Flexible, can carry different responsibilities, sometimes with very little advanced notice. Listen, listen / pay attention to what others are saying, without daydreaming or judging them. Precise, makes sure that things are done accurately, correctly, and exactly. Willingness to acquire new knowledge. Service customers, be friendly, patient, and polite with customers and try your best to service their needs / wants. Office Based – Warsaw, Poland. Shift Basis. Paid Training Relocation Support. A global team committed to the company values. A dynamic work environment in a dynamically international company. Opportunity within a company with a solid track record of performance A role that offers a breadth of learning opportunities Fantastic work culture
SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.
spotonps.pl
Office Based – Warsaw, Poland
- This Job Opportunity is only offered for candidates living and eligible to work in Poland.
Client : BPO Company.
Office Based – Warsaw, Poland
The Role
Customer Advisor – Norwegian Speaker / Norweski – Travel
Office Based – Warszawa, Poland
Client : BPO Company.
As a Customer Advisor, you will help in purchasing airline tickets and handling different payment methods and more.
Detailed Duties and Responsibilities
Ideal Profile
Targeted Qualifications
Interpersonal Skills
Offer & Benefits
What’s on Offer?
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Office Based Advisor • Warszawa, Województwo mazowieckie, Polska
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