Social network you want to login / join with :
Customer Advisor (Danish Speakers), Warsaw
Client : SpotOn TA
Location : Warsaw, Poland
Job Category : Other
EU work permit required : Yes
Job Reference : d3f0688e9297
Job Views : 6
Posted : Expiry Date :
Job Description :
SpotOn TA was founded to help people find their dream job, and help employers find the right candidates.
spotonps.pl
Office Based – Warsaw, Poland
- This Job Opportunity is only offered for candidates living and eligible to work in Poland.
Client : BPO Company.
The Role
This Job Opportunity is only offered for candidates living and eligible to work in Poland.Client : BPO Company.
As a Customer Advisor, you will help in purchasing airline tickets and handling different payment methods and more.
Detailed Duties and Responsibilities
The first point of contact for the customer, responding to incoming requests, and solving issues via Phone, Email, and Chat.Helping customers with flight reservations, itinerary changes, baggage concerns, etc.Participating in the improvement of service quality and customer satisfaction by providing insights.Building good relationships with customers to enhance satisfaction.Participating in specialized training.Understanding customer needs and assisting in resolving issues.Ideal Profile
Targeted Qualifications
Fluency in Danish (C1 level or higher).Fluency in English (B2 level or higher).Attention to detail and problem-solving skills.Previous Customer Service experience is a plus.Skills in internet navigation and MS Office applications.Positive attitude and cultural fit.Interpersonal Skills
Good communication skills, able to speak and write effectively.Problem-solver, able to interpret and understand needs.Confident, pleasant, energetic, helpful, trustworthy.Efficient, able to perform tasks quickly and simply.Organized, punctual, and able to manage responsibilities.Flexible, adaptable to responsibilities and notice periods.Good listener, attentive to others.Precise, accurate, and detail-oriented.Willing to learn new skills.Customer service-oriented, friendly, patient, polite.Office Based – Warsaw, Poland.
Shift Basis.
Paid Training.
A global team committed to company values.
A dynamic work environment in an international company.
What's on Offer?
Opportunity within a company with a solid track record of performance.A role offering diverse learning opportunities.#J-18808-Ljbffr