The Offer
- Flexible working options
- Opportunity to make a positive impact
- Join a well known brand within Telecommunications
The Job
You will be responsible for :
Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of standard applications and IT services.Providing monthly help desk reports.The Profile
You possess a Degree / Diploma in Computer Science, Engineering or related field.You have at least 1 year experience, ideally within a Helpdesk / Technical Support role.You have excellent communication and interpersonal skills.You are adaptable and thrive in changing environmentsYou are highly goal driven and work well in fast paced environmentsYou possess strong analytical skills and are comfortable dealing with numerical dataThe Employer
Our client stands on strong pillars of Quality, Reliability, and Process Optimization that Moulds our vision for you and your technical needs.