IT Field Support Engineer

AVASO Technology Solutions stands on strong pillars of Quality, Reliability, and Process Optimization that moulds our vision for you and your technical needs. Our services envision our beliefs, our commitment to our customers, and the shared goal of increased efficiency and seamless functioning of business.AVASO is committed to setting new benchmarks in IT services, attaining newer peaks in quality, and reliability that redefines relationships and the way our customers do business.We are a strong team of experts in IT infrastructure services, IT Outsourcing, eSolutions, and Business Process Optimization. The delivery team follows the ITIL delivery standards, intently focused on aligning IT services with the dynamic business requirements.AVASO continually develops products and services that evolve to meet the fast-changing needs of business, and enable you enable your customers.Headquartered in Chandigarh, India, we are strategically positioned to serve our customers in the Americas, APAC, and EMEA regions. AVASO supports an array of industries such as energy, healthcare, pharmaceutical, retail, manufacturing, consumer electronics, and automotive industry.

The Role

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile

What's on Offer?