Europe - AP Specialist Accountant with German

Key Activities :

• Responding to vendor inquiries regarding invoices, payments, purchase orders, and transaction statuses.
• Investigating and resolving discrepancies related to billing and payments.
• Ensuring timely and professional communication with vendors via email, phone, or internal systems.
• Coordinating with internal departments such as Accounts Payable, Procurement, and Finance to resolve vendor issues.
• Monitoring and managing tickets in vendor support platforms (., SAP, ServiceNow, Jira).
• Maintaining accurate records of all interactions and resolutions.
• Supporting the onboarding process of new vendors by answering initial questions and providing necessary documentation.
• Contributing to process improvements and best practices in vendor communication and issue resolution.
• Ensuring compliance with internal policies and external regulatory requirements.
• Updating knowledge bases, FAQs, and documentation for both internal teams and vendors.

Key requirements :

Additional advantages :