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Czech​-speaking Customer Service Consultant

Czech​-speaking Customer Service Consultant

TP Poznań Sp. z.o.oWarszawa, mazowieckie, Polska
23 days ago
Job description

Czech​-speaking Customer Service Consultant

Miejsce pracy : Warszawa

Your responsibilities

We support customers of one of the largest manufacturers of home appliances / RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

Tasks : 📌​

  • Provide technical support to equipment users.
  • Diagnose and resolve technical problems.
  • Providing information on products and their functionality.
  • Entering requests into the system.

Our requirements

  • Fluency in Czech (B2 / C1).
  • Excellent command of English (B1 / B2).
  • Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
  • Communicativeness, willingness to learn.
  • Ability to type quickly on a computer keyboard.
  • Availability for at least 120 hrs per month; Project hours : Mon–Fri 8 : 00-18 : 00.
  • What we offer

  • ivil contract with a rate of PLN 50,00 gross / h.
  • If you are relocating to Warsaw from another country or city in Poland, we provide you : 1. Flights / transportation to Warsaw, 2. Accommodation for the first month, 3. 4000 PLN gross relocation bonus, 4. Full support from a buddy who will help you find your feet in Poland / Warsaw.
  • The possibility of arranging a convenient collaboration schedule.
  • Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.
  • In about 6 months, you will work from the office, and if you achieve good results, you can switch to remote work.
  • Opportunities for personal and language development - internal training and free access to a language learning platform are available.
  • Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path....
  • Benefits

  • sharing the costs of sports activities
  • private medical care
  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • no dress code
  • coffee / tea
  • birthday celebration
  • employee referral program
  • Recruitment stages

  • Screening - initial telephone interview
  • Language test
  • Online interview with English language verification
  • Information for you about our decision
  • TP Poznań Sp. z .o.o

    At Teleperformance, we believe that effective communication and proactive attitude are the key to success. Due to rapid growth, we are looking for a creative and committed person for the position of Marketing & Communications Specialist. If you have experience in the field of marketing and communication, like challenges and want to develop your skills in an expanding work environment, this offer is for you.

    Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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    Customer Service • Warszawa, mazowieckie, Polska

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