Instructional Designer

Instructional Designer General Information

Position

Instructional Designer

Work arrangement

Full-time

City

Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow, Szczecin, Warsaw, Wroclaw

Country

Poland

Department

Business Services Center (PL)

Team

Global Contact Center - Customer Service

Area of interest

Design / Graphics / Content Creation

Way of work

Remote

Description & Requirements

Who we are looking for

Deloitte Global is seeking an experienced and passionate Academy Instructional Designer to join our Global Contact Center team. As the Academy Instructional Designer, you will be crucial in developing and delivering engaging learning experiences that empower our employees to excel and deliver exceptional service to our clients. Your expertise in adult learning theory and diverse learning styles will be crucial in crafting impactful learning journeys that drive performance and engagement.

Join us if you have :

• Fluency in English (C1 / C2);
• Minimum of 5 years experience in the contact center industry;
• Minimum of 4 yearsbined experience in facilitation, and / or content design;
• 4 year degree or equivalent professional experience;
• Experience in working in international environment, multi-cultural organization;
• Excellent personal andmunication skills;
• Good knowledge of Articulate / Storyline / Rise / Vyond;
• Experience with adult learning as a facilitator or instructional designer is preferred.

Your future role

What we offer

Selection process

Apply and create your future with us!

If your resume is of interest to us, the recruitment will consist of several stages :

1. Short online interview with Recruiter.

2. Interview(s) with member(s) of the team.

You will receive feedback regardless of process result.

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step - press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

About the team

Global CoRe provides seven fundamental services to Deloitte around the world : knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders. Job ID 3ziWJ2WPRd7j