Sr. Coordinator, Customer Solutions

At Promethean... We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.Our company is rooted in our , igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference : growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our initiatives.As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.The Snr. Global Customer Solutions Specialist is a technical product expert on how all Promethean products function and provide 3rd and 4th level technical support to customers, Promethean Support team members and colleagues across the business. They work closely with the Product and development team in identifying issues with products that have been reported in the field and raise detailed reproduction steps to development teams for the issue to be resolved. They are also responsible for assisting in scoping, designing and implementing changes to systems and procedures that will allow agents and customers self-serve.Base Range : PLN 80,200 - PLN 110,200 per year plus bonus eligible