IT Support Engineerf19511de-9649-4a4b-8278-efc4e734ff1f • Zabierzów, Województwo małopolskie, Polska

IT Support Engineer

f19511de-9649-4a4b-8278-efc4e734ff1f • Zabierzów, Województwo małopolskie, Polska

6 days ago

Job description

Ready to be the technical backbone of our international organization? We are seeking a dedicated and proactive

IT Support Engineer (2nd Line)

who thrives on diagnosing and solving complex technical challenges.

We prioritize

passion, initiative, and core technical skills

over formal seniority. If you excel at

troubleshooting applications, managing Windows / Linux Servers, writing SQL queries

, and translating technical jargon into clear, simple language for users, we want you.

If you possess the required skills, we strongly encourage you to apply and grow with us

What You Will Be Doing :

Provide support to our internal clients, expertly troubleshooting technical issues related to applications, operating systems, and computer hardware
Install and configure Linux and Windows systems and software, adhering to established company procedures
Support database operations by writing simple SQL queries, analyzing routine errors, and executing backup processes
Develop and maintain clear and accessible user manuals and technical documentation

What We Are Looking For :

Strong practical knowledge of Linux and Windows Server operating systems

Fundamental understanding of SQL (e.g., ability to write basic SELECT and UPDATE queries)

A solid grasp of LAN / WAN configuration and common networking challenges

Basic knowledge of virtualization concepts and technologies

Fluency in Polish and a communicative level of English.

Nice to have :

Prior experience in the IT industry or a related field

Ability to write scripts (e.g., PowerShell and Bash) to automate tasks

Communicative ability in Ukrainian (useful for serving our diverse client base)

What Matters to Us :

Authentic Passion for IT and a proactive approach to problem-solving

Initiative, commitment, and a genuine willingness to develop your professional skills

The ability to clearly communicate complex technical issues to non-technical end-users

Strong collaborative skills and a dedication to teamwork

Benefits

Individual training budget and days off from work

Flexible working hours

Relocation package

Medical care and life insurance

MyBenefit cafeteria and Multisport

Subsidized meals

Sports and integration events

Language classes

Referral program

Work-life balance

Healthy snacks, fruits and vegetables

Yoga and fitness sessions at the office

Carpooling

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It Support Engineer • Zabierzów, Województwo małopolskie, Polska

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