Desktop Support EngineerNOVOMATIC Technologies Poland • Zabierzów, Lesser Poland Voivodeship, PL
Desktop Support Engineer
NOVOMATIC Technologies Poland • Zabierzów, Lesser Poland Voivodeship, PL
30+ days ago
Job type
- Quick Apply
Job descriptionMinimum of three years of documented practical experience in an IT support department. In-depth knowledge of computer hardware construction. Practical knowledge of directory services like Microsoft Active Directory, including permission and object organization. Very good knowledge of Microsoft Windows Desktop systems and basic knowledge of Linux and macOS systems (installation, configuration, and operation). Knowledge of LAN / WAN and Wi-Fi network configuration and maintenance. Understanding of software and system licensing principles. Fluent Polish language skills. Communicative level of English. Ability to work in a team, proactive attitude, and willingness to develop. Practical knowledge of software, hardware, and license management (Software & Hardware Asset Management, Package Managers, OS Deployment Tools). Experience in managing Mobile Device Management (MDM) systems. Ability to configure accounting and HR software workstations. Knowledge of networking issues at the Cisco CCNA level. Basic knowledge of virtualization technologies (VirtualBox / Hyper-V / VMware). Practical knowledge of Microsoft technologies (Windows Servers, DNS, DHCP, WSUS, GPO / GPP, etc.). Experience in using monitoring systems (e.g., Zabbix). Individual training budget and days off from work Flexible working hours Relocation package Medical care and life insurance MyBenefit cafeteria and Multisport Subsidized meals Sports and integration events Language classes Referral program Work-life balance Healthy snacks, fruits and vegetables Yoga and fitness sessions at the office Carpooling
What you’ll do :
- Provide direct and remote technical support for :
- Operating systems and software
- Computer hardware and peripherals (printers, projectors, multifunction devices)
- Computer networks
- VoIP and mobile phones
- CCTV monitoring
- Diagnose and solve technical problems.
- Install and configure computer hardware and mobile devices.
- Maintain documentation, records, analyze business processes, and create instructions.
- Support internal IT orders (purchases, comparisons, analyses, summaries) and manage the warehouse.
- Diagnose basic problems in computer network operations.
- Administer access rights and licenses at a basic level.
What we’re looking for :
Bonus points :
Benefits :
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Support Engineer • Zabierzów, Lesser Poland Voivodeship, PL
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