Support Engineer C#

Our Company

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future‑proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to "fit" every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The role

• Involve proactively with various teams across the organization to solve problems faced by the teams or by our customers.
• Analyze product usage data from live environments to identify strategies that can optimize operational costs and improve application maintainability.
• Identify bottlenecks in applications and devise solutions to ensure the best possible performance, quality, scalability, security, and responsiveness of the applications.
• Suggest ideas to reduce costs in IT and business leadership.
• Design, document, and implement technical solutions for various types of systems, and be fully aware of the integration, maintenance, and migration aspects.
• Ensure the efficiency, security, and support of the organization's goals.
• Create methods for compliance architecture, such as data storage, metadata management, and change control.
• Plan, execute, and document unit tests, and report status and issues.
• Work with third‑party engineers and packages.
• Serve as the escalation point for all technical issues in the project.
• Maintain effective communication and global team working skills; confidently discuss with clients detailed technical approaches or issues.

What you'll bring

About us

We're a global team of innovators. Together, we harness engineering excellence and passion to co‑create meaningful solutions to complex challenges. We turn organizations into data‑driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit‑based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry‑leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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