Front of the House Manager

Hotel Bristol, a Luxury Collection Hotel, Warsaw is hiring for the position : FRONT OF THE HOUSE MANAGER

Reference number : FOH / 06 / 2025

We are seeking a dynamic and experienced  Front of the House Manager  to lead the Reception, Concierge and Guest Relations Department at Hotel Bristol, one of Warsaw’s most iconic luxury destinations. In this key role, you will coordinate and supervise daily front desk operations, manage team schedules, monitor room occupancy plans, and ensure seamless collaboration with other departments. You will also be responsible for preparing monthly and ad-hoc reports in line with brand standards, all while delivering the exceptional guest service that defines The Luxury Collection experience.

CANDIDATE PROFILE :

• At least 2 years of experience leading a Reception Department in a five-star hotel environment.
• Fluent English and Polish skills - additional languages are a strong advantage.
• Proficiency in hotel systems, especially Opera, and solid command of MS Office tools.
• Strong leadership abilities, with a talent for motivating and guiding teams to success.
• Excellent problem-solving and decision-making skills, with a proactive and independent approach.
• A positive, professional presence, with outstanding communication and interpersonal skills.
• Exceptional organizational skills, both for personal workflow and team coordination.
• Flexibility and availability to work in a dynamic, shift-based schedule.

WE OFFER :

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.