Client Support Specialist with Italian

Description

Job location : Gdańsk, work from the officeAt Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.In Poland, our offices are located in Kraków, Gdańsk, Wrocław. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and various benefits. Be Cognizant!About the roleThis position requires you to collaborate closely with the customers and assist them with any queries regarding the incentive programs. They may concern incentive calculation, payment, disbursement etc.Your daily tasks : Manage and communicate with high-end client partners on a regular basisProvide wide-range support regarding the incentive programs to client partners via mailRespond to and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queriesEnroll and onboard partners in the client ecosystem based on eligibility criteria established by the clientHandle end-to-end payment process - processing incentives earning calculations, claims, and reconciliationWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.The Cognizant community : We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.Cognizant is a global community with more than 300,000 associates around the world.We don’t just dream of a better way – we make it happen.We take care of our people, clients, company, communities and climate by doing what’s right.We foster an innovative environment where you can build the career path that’s right for you.About us : Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.Disclaimer : Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Requirements

Excellent written communication skills – English & Italian (B2)Interest and ability to quickly learn high-tech products and servicesExperience reconciling accounting figures and financial recordsIntermediate to advanced computer literacyGood numerical ability and logical reasoningHigh level of attention to detailProfessional email writing skillsStrong client relationship management and customer service skillsWillingness to work from the office

Offer

Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation.Pleasant and inspiring working atmosphere.Professional development and clear career path.Training & development opportunities.Extensive benefits package : LuxMed medical healthcare including dental care, life insurance, multisport card, cafeteria benefits.