Network Deployment Engineer II

What this Job Entails :

The Network Deployment Engineer II will design, develop, build and test systems and products based on optic, photonic and laser technologies. The position will interact with device, hardware and software design teams to assist in overall development of optical systems. The position will be responsible for specifying, selecting and qualifying active and passive optical components. The role will also assist with developing and benchmarking system performance models, developing and assisting with implementing test procedures and / or evaluating and selecting appropriate test instrumentation.

Scope :

Applies company policies and procedures to resolve a variety of issues

Works on problems of moderate scope

Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities :

Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites throughout the assigned region

Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and / or collocation vendors to meet these requirements

Participate in project timelines to support network turn-up within expected completion intervals

Responsible for asset management of networking gear in datacenter and POP sites

Proactively contribute to documentation, automation and processes as they evolve

Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation

Create statements of work for vendors at the POP sites

Prepare cage and rack designs, and understand the overall needs of POP infrastructure

Document and follow RMA processes and procedures for all relevant vendors

Follow, improve, and implement data center and POP best practices

Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction

Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network

Use internal tools and scripts to configure, monitor, and repair servers and network equipment

Detect and diagnose various error / failure conditions across an array of server types

Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications / Skills :

Bachelor’s degree (B.S / B.A) from four-college or university and 2 to 5 years’ related experience and / or training; or equivalent combination of education and experience

Builds productive internal and external working relationships

Exercises judgment within defined procedures and practices to determine appropriate action

Must have an understanding of data center network architecture and common issues related to data center networks

Knowledgeable in data center practices (i.e. cable routing, calculating power usage and cooling)

Experience with field-based work in POPs, carrier hotels, or central office environments

Experience with enterprise and service provider network hardware platforms and architectures, including data center switching platforms

Must have a sound and in-depth understanding of IP technologies such as MPLS, BGP, RSVP-TE, IS-IS

Basic understanding of transmission technology and circuit troubleshooting techniques

Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies

Proficiency in various operating systems

Ability to capture and analyze traffic

Solid understanding of queue management for tasks and incidents, vendor engagement, and escalation and participation in ongoing POPs deployment projects

Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure

Excellent communication skills

Experience in dealing with service providers and colocation facilities around the world

Ability to work within a global team in a fast-paced and dynamic environment with limited supervision

Strong attention to detail with excellent time management and organization skills

20% to 50% of travel required

Preferred Qualifications :

Understanding of various scripting languages is strongly desired

Certification such as CCNA, JNCIA, RHCT, or equivalent experience

Physical Demand & Work Environment :

Must have the ability to lift / move 30-40 lbs.

Must have the ability to perform office-related tasks which may include prolonged sitting or standing

Must have the ability to move from place to place within an office environment

Must be able to use a computer

Must have the ability to communicate effectively

Some positions may require occasional repetitive motion or movements of the wrists, hands, and / or fingers