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Network Engineer L2

Network Engineer L2

ExperisKRAKÓW, Malopolskie
22 days ago
Job description

Job Description

Network Engineer L2

B2B via Experis

Cracow

Responsibilities :

  • Address complex and diverse network incidents, leveraging imaginative and innovative troubleshooting techniques. Conduct thorough analyses that may require in-depth evaluation of various factors.
  • Utilize existing issue databases, debugging tools, and lab simulations to identify and resolve network incidents, ensuring a high level of customer satisfaction.
  • Stay informed on the latest technology products to provide top-notch support for both current and future network services.
  • Develop and maintain productive relationships with clients, taking ownership of their success by fully identifying and resolving issues while proactively preventing future problems.
  • Engage with clients daily, providing expert technical guidance alongside exceptional communication and negotiation skills.
  • Adhere to incident management protocols in alignment with SLAs and quality KPIs.
  • Act as a mentor to colleagues, sharing knowledge and expertise to foster team growth.

Requirements :

  • A min. of 2 years of experience in network support within a NOC environment, specifically overseeing Cisco equipment.
  • Practical knowledge of Cisco platforms and protocols, including BGP, EIGRP, OSPF, Multicast, HSRP, TCP / IP, IPSec, and Frame-Relay.
  • Experience with SD-WAN, ThousandEyes, and Splunk is a plus.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent written and verbal communication skills.
  • BS in Engineering, Computer Science, IT, or related field, or equivalent experience.

    • Offer :

  • B2B contract via Experis
  • Medicover
  • Multisport
  • E-learning platform
  • Group insurance

    • Company Description

    Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.We offer recruitment of managers and highly qualified consultants with expertise in IT.Experis is part of ManpowerGroup and has been named one of the world's most ethical companies.

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    Network Engineer • KRAKÓW, Malopolskie