Invoice to Cash Specialist

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

ITC Specialist is accountable and has overall proactive and timely collection activities of key and strategic accounts; including international collections, negotiation of payment plans in a GBS ITC environment. Responsible to reduce bad debt exposures to a minimum and identify any disputed items in a timely manner. Supporting process improvements, drive productivity and transparency through reporting and metrics on the collections processes in a diverse and rapidly changing environment. This role requires strong organizational skills, problem-solving abilities, and proficiency in Excel and SAP.

How You'll Create Impact

• Manage accounts receivable activities, including invoicing, collections, cash application, factoring.
• Communicate effectively with French-speaking customers to resolve payment issues and ensure timely collections both by phone and email.
• Perform account reconciliations and resolve discrepancies.
• Analyze customer accounts and investigate root causes of payment delays.
• Collaborate cross-functionally with finance, customer service, and sales teams to address customer queries and disputes.
• Generate regular aging reports and support month-end closing activities.
• Maintain accurate records in SAP and Excel for reporting and analysis.
• Contribute to process improvement initiatives and suggest solutions for reducing outstanding debts.

What Makes You Stand Out

Your Background

What we Offer

EOE / M / F / Vet / Disability