Finance Systems Support Analyst

Finance Systems Support Analyst Job Title

Finance Systems Support Analyst

Job Description

So, who are we?

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTechpany who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your team

Finance Systems team is responsible for maintenance, support and implementation of system changes. We serve as the primary technical partner for IG Operations teams. We work closely with our internal IT departments and externally with our vendors.

What you'll do

• Ensure smooth running of the finance systems software products included in this role
• Be a main point of contact for the Operations teams and be responsible for maintaining, supporting and developing the systems and processes required to meet their internal and external reporting requirements
• Be the 'go to' contact point for issues arising from the system processes for daily operations, including some out of hours incident management and support
• Work closely with the Finance Systems and IT teams and our vendors to ensure that the data inputs to the system are delivered successfully and meet the required data quality standards. This includes understanding and considering system and process interdependencies
• System testing of all changes to finance software products, including arranging for key staff to test their areas of the software before going live
• Manage selected BAU operational deliverables in the full project life cycle (requirement capture, solution design and incorporation into strategy, to final roll out and user sign off)
• Documenting all finance systems processes and procedures supported
• Provide training and support for finance system users
• Maintain external relations with 3rd party Finance Systems support providers and advise on upgrades and improvement options

What you'll need for this role

How we work

We try to take a thoughtful approach to our ways of working as apany. We follow a hybrid working model with 3 days in the office which we think balances the need to collaborate effectively and connect with each other. When ites to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction :

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We'remitted to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network throughmittees, sports and social clubs. Enjoy extra time off for volunteering andmunity work.

Learn more about the Perks here!

Join us for this exciting journey. Apply now!

Number of openings

1 Job ID R_14823