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Manager Strategic Customer Support (Finance).

HAYSKraków

23 days ago

Job description

Opis stanowiska

podany przez pracodawcę :

Manager Strategic Customer Support (Finance)

Kraków

NR REF. : 1193061

For one of our client39s, an International transportation company, we are looking for a Manager Strategic Customer Support (Finance)

Location : Cracow✓ Hybrid working model (office 2x per week)✓ contract of employment limited time up to 2 yearsJob DescriptionAs a Manager Strategic Customer Support, you will be part of the European Ship-To-Collect Business Partner Team. You will advise and support the European organization and its largest customers on invoicing, cash application, invoice disputes, and collections. Your responsibilities will include project management for customer-specific invoicing solutions, managing bad debt risks, growing revenue, and leading a team of specialists who support stakeholders and customers with complex will also lead key initiatives across Europe, contribute to a global team environment, and optimize customer experience and bad debt while playing a crucial role in the integration strategy.Responsibilities :

Independently manage workload and supervise a remote team while being part of a European team (10-12 FTE)
Drive customer satisfaction by offering financial expertise to innovative projects and initiatives
Collaborate across functions and organizational hierarchies to achieve business targets
Deliver project management excellence and ensure solutions align with the company’s strategy
Be actively involved in transformation strategies and global collaboration efforts

Requirements

Proven experience in managing a team, along with expertise in finance, complemented by strong project management skills.

Ability to understand and translate the company’s strategy and business model into customer solutions

Strong interpersonal skills, analytical judgment, and decision-making abilities

Professional leadership experience combined with solid planning and organizing skills

Advanced written and verbal communication skills in English, including stakeholder and customer interaction

Readiness to travel as part of the role

What we offer :

Attractive compensation package

Training to get you started and on-the-job learning opportunities

Extensive learning resources to further develop your skills and knowledge

Tuition Assistance Program

Employee Assistance Program

Great career opportunities

If you39re interested in this role, click 39apply now39 to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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Finance Manager • Kraków