Business Analyst

Time Type : Full Time

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As Process Automation & Business Intelligence department we are responsible for introducing automation to various departments in DSV GBS.

Our main goal is to eliminate repetitive tasks and time-consuming processes with the benefits of providing Quality Improvement, decreasing Average Handling Time (AHT) and streamlining the processes.

The Process Automation & Business Intelligence Department consists of three Teams :

Business Process Analytics, Development and Maintenance.

We also perform function as the PowerBI CoE for GBS. See below to find more information.

As a part of Business Process Analytics Team, your key responsibility will be to operate with Business Process Owners and developers. Your work will allow to establish bridge between all involved parties and help to provide solutions web-based systems, robots, BI reports.

Your responsibilities :

• Analysis of business processes in terms of the possibility of introducing optimization and automation
• Making recommendations for automation candidates
• Gathering business requirements for development of automation in close cooperation with Business Process Owners
• Encouraging new business units for automation solutions
• Exploring new technologies and solutions for Business Process Automation
• Helping development teams to understand business needs and requirements

Our requirements :

Optional :

What we offer :

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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