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Customer Engagement Assistant

Fenige S.A.Warszawa, mazowieckie, Polska

Ponad 30 dni temu

Opis pracy

Miejsce pracy : Warszawa

Your responsibilities

Manage the flow of documents within the company;
Implement systems and procedures to track document movement and monitor progress;
Prepare and complete contracts, annexes, and other legal or contractual documents accurately and on time;
Stay up to date with changes in documentation requirements, policies, and procedures, and incorporate them into daily processes;
Support Customer Engagement Managers in client coordination — scheduling meetings, preparing agendas, and ensuring smooth communication between internal teams and clients;
Handle customer onboarding in line with internal procedures and guidelines;
Work closely with sales, marketing, and operations teams to ensure consistency and alignment in meeting client needs;
Assist in preparing reports and analyzing client-related data.

Our requirements

Highly motivated to deliver great results quickly and with attention to quality;

Comfortable working under pressure and meeting tight deadlines, even with demanding clients;

Fluent in both Polish and English (C-level); Russian is a strong plus;

Solid knowledge of MS Office;

Strong communication skills and a team-oriented mindset;

Excellent organizational and planning skills.

What we offer

Friendly, startup's atmosphere;

Opportunity to gain experience in a rapidly growing fintech company;

A lot of independence and an opportunity to implement your ideas;

Support of our managers – we give a great deal of autonomy in your actions, but do not leave without help – we work as a team;

Trainings, development opportunities;

Private medical care;

Access to MyBenefit platform (e.g. Multisport card);

Integration events;

Possibility to join group insurance on attractive terms;

Healthy snacks;

Massages in the office;

Christmas gifts;

Employee referral program.

Benefits

sharing the costs of sports activities

private medical care

sharing the costs of foreign language classes

sharing the costs of professional training & courses

remote work opportunities

flexible working time

fruits

integration events

no dress code

coffee / tea

christmas gifts

employee referral program

charity initiatives

extra leave

Fenige S.A.

Fenige is a dynamically developing Polish fintech that implements payment technologies for merchants and money transfer systems within Mastercard and VISA payment organizations. Being a principal acquiring member, it offers acquiring (e-commerce), card-to-card transfers and card withdrawals.

Our team consists of individuals who are passionate and energetic, always ready to give their full commitment. We believe in what we do, which is why we're seeking individuals who share our mindset.

www.fenige.pl

Klikając w przycisk „Aplikuj”, „Aplikuj teraz” lub w inny sposób wysyłając zgłoszenie rekrutacyjne do Fenige S.A. z siedzibą w : Promienna 38 / 1, 03-672 Warszawa (Pracodawca - administrator danych), zgadzasz się na przetwarzanie przez Pracodawcę Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu. W każdym czasie możesz cofnąć zgodę kontaktując się z nami pod adresem e-mail : iod@fenige.pl.

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Assistant • Warszawa, mazowieckie, Polska