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Customer Engagement Assistant

Fenige S.A.Warszawa, mazowieckie, Polska

21 days ago

Job description

Miejsce pracy : Warszawa

Your responsibilities

Manage the flow of documents within the company;
Implement systems or procedures to track the movement of documents and monitor their progress;
Accurately complete agreements, annexes, and other legal or contractual documents as required by the company;
Keep abreast of updates or changes to documentation requirements, policies, and procedures, and incorporate them into the document filling-out process as needed;
Support Customer Engagement Managers in coordinating and managing clients, including scheduling meetings, preparing agendas, and facilitating communication between internal teams and clients;
Customer onboarding following internal company procedures and guidelines;
Collaborate with internal teams such as sales, marketing, and operations to ensure alignment and synergy in serving client needs;
Assist in preparing reports and analyzing data related to clients.

Our requirements

Strong motivation to deliver positive results with high speed and quality;

Ability to survive the stress and pressure of very optimistic deadlines and demanding clients;

Polish and English C-level fluency; Russian / Ukrainian is a strong advantage;

Good knowledge of MS Office;

Communication skills and ability to work in a team;

Time management skills.

What we offer

Friendly, startup's atmosphere;

Opportunity to gain experience in a rapidly growing fintech company;

A lot of independence, a flat organizational structure and an opportunity to implement your ideas;

Support of our managers – we give a great deal of autonomy in your actions, but do not leave without help – we work as a team;

Trainings, development opportunities;

Private medical care;

Access to the MyBenefit platform (e.g. Multisport card), fruits, integration events;

Possibility to join group insurance on attractive terms;

Healthy snacks;

Massages in the office;

Christmas gifts;

Employee referral program.

Benefits

sharing the costs of sports activities

private medical care

sharing the costs of foreign language classes

sharing the costs of professional training & courses

remote work opportunities

flexible working time

fruits

integration events

no dress code

coffee / tea

christmas gifts

employee referral program

charity initiatives

extra leave

Fenige S.A.

Fenige is a dynamically developing Polish fintech that implements payment technologies for merchants and money transfer systems within Mastercard and VISA payment organizations. Being a principal acquiring member, it offers acquiring (e-commerce), card-to-card transfers and card withdrawals.

Our team consists of individuals who are passionate and energetic, always ready to give their full commitment. We believe in what we do, which is why we're seeking individuals who share our mindset.

www.fenige.pl

Klikając w przycisk „Aplikuj”, „Aplikuj teraz” lub w inny sposób wysyłając zgłoszenie rekrutacyjne do Fenige S.A. z siedzibą w : Promienna 38 / 1, 03-672 Warszawa (Pracodawca - administrator danych), zgadzasz się na przetwarzanie przez Pracodawcę Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu. W każdym czasie możesz cofnąć zgodę kontaktując się z nami pod adresem e-mail : iod@fenige.pl.

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Customer Engagement • Warszawa, mazowieckie, Polska