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Polish-Speaking Content Moderator - On-Site in Sofia, Bulgaria
Polish-Speaking Content Moderator - On-Site in Sofia, BulgariaCbtalents • Kraków, Poland
Polish-Speaking Content Moderator - On-Site in Sofia, Bulgaria

Polish-Speaking Content Moderator - On-Site in Sofia, Bulgaria

Cbtalents • Kraków, Poland
11 dni temu
Typ pracy
  • Quick Apply
Opis pracy

Join our international team in Sofia, Bulgaria , as a Polish-Speaking Content Moderator ! You will play a vital role in ensuring a safe, positive, and compliant online environment for our Polish-speaking users by reviewing and moderating user-generated content.

Key Responsibilities

  • Content Review and Moderation :

Review, analyze, and moderate user-generated content (including text, images, and videos) in Polish to ensure it strictly adheres to platform guidelines and policies.

  • Identify and take appropriate action against content that includes but is not limited to : hate speech, violence, graphic material, spam, or other inappropriate language.
  • Policy Application and Quality Assurance :

    • Apply complex and constantly evolving client policies and guidelines to everyday moderation decisions with high accuracy and consistency.

  • Maintain a high standard of quality and productivity in daily work.
  • Reporting and Escalation :

    • Investigate reported content and user concerns in a timely manner.

  • Escalate complex, sensitive, or high-risk content issues to specialized teams or management as necessary.
  • Continuous Improvement :

    • Participate in training sessions to stay updated on policy changes, cultural nuances, and market-specific regulations.

  • Provide feedback and insights to improve moderation processes and tools.

    • Requirements

  • Language Proficiency (Must-Have) :

    • Fluent (both written and spoken) in Polish .

  • B2 level (or equivalent proficiency) in English for training, internal communication, and policy comprehension.
  • Skills and Attributes :

    • Strong attention to detail and excellent analytical skills.

  • Exceptional judgment and decision-making abilities to quickly and accurately determine content policy violations.
  • High level of emotional resilience and maturity, as the role involves exposure to sensitive, disturbing, and offensive content.
  • Ability to work in a fast-paced, high-volume environment and consistently meet performance targets.
  • Strong computer literacy, including proficiency with standard office tools.
  • Experience (Good to Have) :

    • Prior experience in content moderation, community management, or a business process outsourcing (BPO) environment is a definite plus , but not mandatory. Full training will be provided.

    Work Environment & Schedule

  • Location : On-site in our office in Sofia, Bulgaria .
  • Shifts : Rotative shifts within a 24 / 7 operational environment (00 : 00 - 00 : 00, Monday - Sunday). You will work 8 hours per day, with 2 rotative days off per week.
  • Equipment : All necessary work equipment will be provided by the company .

    • Compensation & Benefits

  • Competitive Salary : We offer a competitive salary package designed to reflect your language skills and commitment.
  • Career Growth : Opportunities for professional development, upskilling, and a clear career growth path within the company.
  • Health and Wellness : Comprehensive benefits package (details provided upon offer).

    • Relocation Package

    For candidates relocating to Sofia, we provide a supportive relocation package :

  • Rental Allowance : 300 BGN (Bulgarian Leva) rental allowance per month for the duration of the employment contract.
  • Flight Reimbursement : Up to 150 BGN flight reimbursement (can be processed immediately upon arrival or with your first salary).
  • Real Estate Assistance : Dedicated real estate administrative assistance to help you settle in and find accommodation.

    • Starting dates : 24-November-2025, 1-December-2025

    Ready to Apply?

    If you are fluent in Polish and ready for a new career adventure in Sofia, apply now and start your journey with us!

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