Technical Support Specialist with Bulgarian and English

LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter activities and boosts their effectiveness. We have offices in Gdansk, Warsaw, Katowice, Cracow, Poznan and Wroclaw. Professional is part of LeasingTeam Group - Poland"s largest group of exclusively Polish-owned personnel consultancy companies that for the past 21 years has been effectively linking candidates with employers and providing them with a comprehensive range of HR services.

For one of our Clients - a global company specializing in providing outsourced customer support, technical assistance, and digital solutions for businesses across various industries -  we are currently looking for :

Customer Service Specialist with Bulgarian

Job description :

Providing technical phone support for users of RTV and household appliances ( e.g. refrigerators, washing machines, TVs)

Diagnosing and troubleshooting technical problems

Offering information about product functionalities

Entering service requests into the system

Expectations :

Fluency in Bulgarian  (C1)

Good command of English (B1 / B2)

Basic knowledge of how household / RTV equipment works

Friendly attitude, strong communication skills, willingness to learn

Ability to type quickly and efficiently

Availability for at least 120 hours per month

Offer :

Work from the office - Warsaw Mokotów

Working hours from 8 : 00 AM to 4 : 00 PM (Monday to Friday)

Employee training

Salary : 48 PLN  per hour