The EDO Risk Data and Technology, EUC (End user Computing tools) and ITeSS (IT enabled Smart Solution) Automations organization has an exciting opportunity for professionals with experience in leading technology change and transformation.
This multi‑faceted role will work with the Risk ITeSS Execution Lead and will require versatility to lean into critical projects in support of Risk's transformation program. The candidate will implement a strategy for user‑enabled / tech‑enabled tooling that supports business needs, while being in compliance with regulatory requirements and company policies; and will drive consistency in product roadmaps to enable integrated journeys that rationalize, standardize and simplify capabilities across Risk to gain maximum benefit from each product. The role will prepare comprehensive documentation, process maps by working with business users and liaising with technology for implementation of technical solutions.
Responsibilities
- Drive progress towards delivery of Risk's committed Consent Orders, End User Computing (EUC) and risk reduction targets.
- Support large and complex programs through creative and thoughtful solutions as part of migration to strategic tech tools.
- Identify and deliver opportunities to improve process efficiencies, technological automation and functionalities, and user enablement within data and reporting infrastructure and find opportunities for combining or connecting initiatives across Risk to achieve maximum benefits.
- Collaborate with the various product owner teams to create and drive cross‑product and technology roadmaps.
- Provide regular written updates to a variety of key senior stakeholders including presentation of business cases and proposals.
- Drive and own the design, analysis and execution of strategic initiatives and projects that fall outside the scope of normal course of business, as determined by EDO Risk Data and Technology, EUC and ITeSS Automations Lead.
Qualifications
Minimum 6 years of relevant experience, ideally in Banking or Financial Services with prior work experience in areas related to business analysis, strategy consulting, or process reengineering, BRDs and FRDs.Must have hands‑on experience with Tableau.Excellent communication skills and the ability to motivate and persuade colleagues across businesses and regions.Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision‑making / resolution in a collaborative approach which includes vetting / troubleshooting.Well‑developed listening skills and a strong ability to engage at the senior management level.Ability to understand and operate successfully in a complex, heavily matrixed corporate.Demonstrated ability to lead change management across large global organizations.The ability to collaborate effectively, while also providing a constructive challenge to status‑quo thinking.By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as :
Private Medical Care ProgramLife Insurance ProgramPension Plan contribution (PPE Program)Employee Assistance ProgramPaid Parental Leave Program (maternity and paternity leave)Sport CardHolidays AllowanceSport and team recreation activitiesSpecial offers and discounts for employeesAccess to an array of learning and development resourcesA discretionary annual performance‑related bonusA chance to make a difference with various affinity networks and charity initiativesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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