New Media Services Pty Ltd is a global BPO company specializing in providing intelligent outsourcing services through a combination of machine learning and human-driven tasks. We provide highly customized and cost-effective services to help improve the productivity of businesses around the world. We offer a range of intelligent customer support services, including multilingual customer support, human and artificial intelligence-based content moderation, chat operator services and the TIRO conversational AI platform.
The Role
- The Polish IM Chat Support position is responsible for facilitating interactive and creative communication with customers / subscribers through Instant Messaging with the goal of providing a personalized experience that meets the subscriber's / user’s needles for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
Ideal Profile
Must be a PROFICIENT SPEAKER OF THE POLISH LANGUAGE.Excellent Polish communication skills, especially in conversational and creative writing.Apart from the language for the service, should be able to interact in the English language.Able to work in a virtual team environment with minimal supervision.Capable of working flexible hours and demonstrating commitment to the job.With reliable internet connection and computer / laptop.What's on Offer?
Flexible working optionsWork alongside & learn from best in class talentFantastic work culture