Risk Research Team Leader

You will play an important role within our Risk Research Team and your contribution will add to the overall success of your team and the whole company. Are you an outstanding team player, passionate about delivering impeccable quality? Then join us as a  Risk Research Team Leader!

What you will do :

Leading one of the Risk Research Functional Teams (10 FTEs with a possibility to grow up to 12 FTEs)

Managing the work of the assigned team (incl. team meetings, 1 : 1 meetings, performance management)

Establishing and running a development plan for team members

Managing workload distribution and monitoring progress of each of the shift members

Supporting Risk Research team members in their day-to-day related questions and needs

Process guidelines and / or documentation updates

Activating emergency plans (for example : in case of a system downtime)

Compiling and monitoring metrics (process performance & SLA monitoring)

Managing working schedule, planning process for the team, attendance and absence monitoring, staffing of each shift

Who you are :

1-1.5 years of professional experience in leadership role (Team Leader, Team Coordinator) ideally in dynamic, process-driven environment, preferably a SaaS company

Bachelor degree (or equivalent) in Supply Chain or Procurement would be a plus, but is not a must

Customer-oriented, analytical thinker that prioritizes quality

Strong interpersonal skills, multi-tasking and time management skills to quickly gain trust and build up solid working relationships

Excellent communication skills, fluent spoken & written English (additional language is a plus)

Ability to drill-down and find solutions independently

Flexibility regarding working time, including the ability to work in shifts (morning, afternoon)

What we offer :

Friendly atmosphere and a driven team

Exciting technologies to work with and support our growing customer base

The opportunity to grow and expand your skills in dynamic environment, to gain knowledge and embrace new challenges

We work on home-office basis

Contract of employment from day one in the company

Private Medical Care, Multisport Card

Shift Patterns :

• 6 : 00am - 2 : 00pm
• 2 : 00pm - 10 : 00pm

LI-Remote

LI-SM1

Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.