IT Specialist

Job Title : IT Specialist

This position gives you the opportunity to deploy and support IT solutions such as Advanced Visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health IT division. These information management solutions help medical teams better care for millions of patients.

Overview

Role focused on deploying and supporting IT solutions in radiology to improve patient care through AV / AI technologies.

Responsibilities

• Install and configure CI IT solutions : Advanced Visualization (AV) application server and Artificial Intelligence (AI).
• Perform software upgrades to ensure optimal performance.
• Provide remote support, managing customer calls and resolving issues.
• Validate prerequisites and deploy technical solutions according to project schedules.
• Validate proposed solutions in pre-sales and provide custom solutions to customer requests.
• Develop detailed technical documents for configurations and settings.
• Ensure the successful production rollout of installed solutions.
• Share user feedback and suggestions for system improvements with Quality and Development teams.
• Review customer feedback to make recommendations for engineering changes, if necessary.
• Participate in project retrospectives to identify areas for future improvement.

Team Dynamics

You will be part of the Healthcare Informatics Operation team, joining a dedicated Clinical Informatics team of project managers. You will work closely with technical and application consultants and interact with sales teams. Your role requires interaction with healthcare professionals in radiology and hospital IT departments to integrate AV / AI solutions into clinical workflows.

Your Role

Technical Knowledge Required

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won\'t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

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