IT Support Specialist with German
Miejsce pracy : Jawor
Technologies we use
Expected
- M365
- Microsoft Excel
- Microsoft Word
- Windows Server
Optional
Atlassian ConfluenceService Desk PlusJiraOperating system
WindowsAbout the project
We are seeking an IT Support professional to provide on-site technical assistance at the office and manufacturing facility of a leading automotive client. You will maintain and optimize IT infrastructure, troubleshoot issues, manage systems and applications, and support end-users. Your role will involve responding to incidents, mitigating risks, and supporting the implementation of new IT solutions to improve operational efficiency. If you have experience in a manufacturing environment with complex IT systems and can manage priorities in a dynamic setting, this position is ideal for you.
Your responsibilities
Providing IT operations support by handling tasks related to production, quality, logistics, and resolving network or infrastructure issuesDiagnosing and resolving issues with hardware and software on the shop floor or in the control center, following available documentationManaging system tickets by creating, updating, and closing requests to ensure efficient problem resolutionMaintaining network infrastructure and devices through patching, troubleshooting, and overseeing the proper functioning of the shop floor equipmentOur requirements
Minimum 1 year of experience in direct technical support for users and IT infrastructure, including servers and networksGerman language proficiency at a minimum of B2 level and English proficiency at a minimum of B1 levelReadiness to work in a 24 / 7 shift system, limited to the factory in JaworMotivation for continuous learning and professional development in a dynamic technical environmentResiding in Poland requiredOptional
Experience with ticketing systemsFamiliarity with TeamViewer, RDP, Remote Desktop, VPNCareer development plans in the IT fieldBasic knowledge of ITIL.What we offer
Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideasEmployment stability - revenue of PLN 2.1BN, no debts, since 2006 on the marketWe share the profit with Workers - over PLN 60M has already been allocated for this aim since 2022Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and moreComfortable workplace – class A offices or remote workDozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer applicationPLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workersInvestment in your growth – meetups, webinars, training platform and technology blog – you chooseFantastic atmosphere created by all Sii Power PeopleRecruitment stages
Send your CVTalk to us about your expectationsLearn more about our projects and choose the bestStart your adventure with Sii!Sii Sp. z o.o.
Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 500 professionals and implement projects in a variety of industries for clients from many countries around the world.
The Great Place to Work title, won 10 times in a row, proves that at Sii we create a friendly work environment. In a survey, as many as 90% of our employees responded that Sii is a great place to work, and 95% of them think we have a great atmosphere here.
